Green Family – East Sussex

We have just returned from a two week holiday with you, and would like to offer some feedback that we thought might be useful.

Your team at the hotel – Giles, Holly, Billy, Emily plus others are absolutely first rate and you have a great team there. Please do pass on our 100% positive feedback to them. Giles couldn’t have done more to make sure we were happy, and Holly and Billy were excellent. Nothing was too much for them and they were very good with our children. They all seemed to work about 18 hours a day and always happily! They were however rushed off their feet when the Bexley pupils came so if we had been at the start of our holiday we may have struggled to get use of dinghies/kayaks etc. Later in the week Matt the sailing instructor (new to Seafarer – ex RAF) came along and he too was excellent, a very good instructor but also excellent with the children and very pleasant company. He went out of his way to help us. I should think that you will be offering them all jobs next season!

For our sailing week, we left from Lefkada. It is not the nicest marina and there are a few issues there as you probably know and spending 2 nights there out of the 7 is not ideal, but I suspect you are limited in choice of marinas in that area. The boats varied in equipment and repair but we are realistic enough to realise that they are charter boats, but on the positive side anything that concerned us was quickly and efficiently dealt with. The beddng was quite old and worn, but short of buying new sheets that couldn’t have been fixed on the spot but is maybe something you could look at? Again, your choice of staff was excellent. John and Collette were absolutely fantastic and were always around, full of very good advice but not intrusive. They went out of their way to make sure we had a great time and that we enjoyed our sailing. I wouldn’t hesitate to recommend them to anyone (and in fact already have!) so please pass on our thanks to them.

I hope this feedback is useful.